JTEKT Koyo Bearings privacy policy

Information you provide

When you submit an inquiry, the information you provide may be used to respond to your request, coordinate product review and maintain records of the discussion.

Handling requests

Provide only information needed to describe your business requirement. Contact us through the inquiry page if you have questions about your submission or wish to request an update to your information.

Information in an inquiry

An inquiry may contain your name, business contact details, company and a description of the products or services you are seeking. The details you choose to provide help the relevant team understand and respond to your request. Avoid submitting payment details, sensitive identifiers or information about other people that is not needed for the inquiry.

Business communications

Information in a request may be used to clarify an application, provide requested product information, prepare a commercial response and maintain a record of the discussion. Where further information is required, the team may contact you using the details you supplied. You can use the contact page to ask about an inquiry or correct information you previously submitted.

Keeping information current

Because a wheel-end application may involve a vehicle reference, quantity and delivery location, please check that the business information you send is accurate. A change in your project requirements can affect the response. Let the team know if a previously submitted request is no longer current.

Questions about a request

If you want to ask about information submitted in an inquiry, provide enough context for the team to identify the conversation, such as the date and business email used. Do not include passwords or payment information. Requests will be considered in light of the applicable circumstances and any legal obligations that govern the information.

This page describes inquiry information in general terms. Other services or regional websites may present additional information about their practices. Review the notices relevant to the service you use and ask the team if a particular handling question remains unresolved.

External links

Other websites may have their own privacy practices. Review their policies when you leave this site.